Banking for freelancers, without the fine print
Invoices, taxes and savings pots in one calm app, tested with 24 freelancers before launch.
- Industry
- Fintech startup
- Region
- Central Europe
- Services
- UI/UX design, Mobile apps
- Outcome
- -41% support tickets after redesign
The challenge
Freelancers were drowning in invoices and tax dates, and the old app hid everything behind menus.
What we did
We tested with 24 freelancers, then rebuilt the app around three questions: what came in, what is owed and what is safe to spend.
The result
Measured after launch
-41%support tickets after redesign
Answers now live inside the app, so far fewer people need to ask for help.
- Highlight24freelancers tested every screen
- Highlight3 jobsinvoices, taxes and savings in one place
- Your projectWant numbers like these?Start a project
Before drawing a single screen they sat in on our support calls for a week. That told them more than any brief we could have written.
CEO, fintech startup
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